Shopping Policies » Shipping and Handling

LOCAL SHIPPING

• The Sunshine Babies Boutique ships to most areas of the Philippines.
• Orders are shipped out a day after receipt or clearance of your payment.
• Shipping fees are always shouldered by you, the buyer.  We offer free shipping for orders above 4,700 pesos. However, we regret that we cannot offer free shipping for prefolds since these are heavy and bulky items.
• We will text and/or email you the tracking number on your order. Please do note that you, the buyer, are responsible for tracking your own package. Since our courier is an independent service from us, we cannot track each and every package that we send out.  Please contact us via text message if you experience any of the following: 1) if there is delay in delivery, so we can help you follow it up with the courier; and 2) when you receive your package.
• Once your package is sent to the courier, we cannot be held liable for lost or damaged items and delays in shipping since the courier is independent from us.
• We use XEND as our preferred courier service. However, if you prefer other couriers, let us know and we will try our best to accommodate you.  We only bill you the actual shipping charges plus insurance.
• Delivery times vary from courier to courier but usually delivery is within 24 hours within Metro Manila and two (2) to four (4) working days in provincial areas.
• We automatically add insurance costs to the shipping fee, for your protection. In the unlikely event that the courier loses your package, you will be refunded.  However, if you do not want to insure your package, just reply to our confirmation order email.  Note that we can’t help you out if your package gets lost or damaged.

INTERNATIONAL SHIPPING

• We can ship internationally.  Just let us know where and we will inform you of the shipping options available for your country.
• We regret that we cannot offer free shipping for international destinations.
• The same policies for Local Shipping apply to all International orders.